Elma is responsible for two areas at The Hague Academy. As quality coordinator, she manages internal and external quality audits and maintains and improves our Quality Management System. With her practical approach to quality management, Elma guided The Hague Academy towards the ISO 9001 Partos certification in 2020. Elma also coordinates the Orange Knowledge and MENA Scholarship programmes at The Hague Academy. Elma has over 25 years of work experience. She was born in South Africa, where she studied Higher Education at the University of Stellenbosch. Prior to joining The Hague Academy, Elma worked at the Netherlands Standardisation Institute for 18 years, where she was responsible for course administration and quality management of the training department.