Digital Governance

Practical information

• Payment

  After submitting your completed application, you will receive a confirmation of receipt. Once we have assessed your application and admitted you to the course, we will send you an invoice with payment details. The payment deadline is 4-weeks prior to the start of the training course.

  Payments can be made by bank transfer or by PayPal request. We offer the option of paying in one or two instalments. An advance payment of 50% secures reservation of a seat on the training until the payment deadline. Your participation in the course is guaranteed only after receipt of full payment before the 4-week deadline.

  If we do not receive your payment before the deadline, then we will cancel your reservation. Please note that The Hague Academy accepts registrations on a first-paid, first-served policy.

• Visa Applications

  Some countries require a visa to enter the Netherlands. Please check with The Netherlands or the embassy for the visa requirements related to your country. Because of the length of time needed for the visa procedure, we advise you to start this process as soon as possible. Once we have received your payment for the course, The Hague Academy will send you an acceptance letter which will assist you in arranging your visa to The Netherlands.

• Cancellation

  Under certain circumstances, participants may need to cancel their participation in the course. For cancellations before the payment deadline, we will reimburse the paid amounts minus an administration fee of €150.

  To prevent late cancellation, we strongly encourage you to start with your visa application procedure at least six weeks before the start of the training programme.

  We will charge a cancellation fee of 50% of the course fee for participants cancelling between four and two weeks prior to the start of the training. If you cancel your participation within the two-week period before the start of the course, then you have to pay 80% of the course fee.

  It is always possible to nominate a suitably qualified candidate to replace you without extra charge, in the event that you cannot attend the course.

  The Hague Academy for Local Governance reserves the right to cancel a course if the number of participants is insufficient or due to any other unforeseen circumstances. In this case, your payment will be 100% reimbursed. Other costs such as transportation or hotel cannot be reimbursed.