Introduction

Designing and delivering training in international contexts presents unique challenges. Trainers work with diverse groups with varying experience, cultural backgrounds and expectations. This requires a flexible, inclusive and culturally sensitive approach. In our Training of Trainers course we explore these challenges and provides practical tips to address them.

We cover the full training cycle: from needs assessment to design, delivery and evaluation. This helps to create training sessions that are context specific and applicable to the daily reality of training participants. Participants in this course will learn about participatory learning methods such as experiential learning, group work, role-plays, case studies, and peer coaching. These techniques encourage reflection, dialogue, and real-world application.

They will also learn how to manage challenges such as communication styles, managing group dynamics and creating a safe, inclusive learning environment that facilitates difficult conversations about sensitive topics. Finally, this training equip participants with the tools to translate learning into action: setting clear objectives, integrating action planning and ensuring follow-up for sustainable impact.

Key Information

This course is relevant for staff involved in developing and delivering trainings and workshops, including trainers, programma managers, capacity-strengthening specialists and HR-professionals from donor and development organisations, NGOs, governments, CSOs, knowlegde institutes and businesses working in multicultural settings.

 

The course will take place in The Hague from 24 November 2025 to 28 November 2025.

The course fee is € 1.895. Group discounts are available if organisations participate with three or more colleagues.

This training takes place in The Hague, the Netherlands.

After this course, participants will receive a professional certificate of completion from The Hague Academy for Local Governance.

*Professionals working in local government or for local NGOs on the DAC list of ODA-recipient countries (OECD) may qualify for a reduced course fee. Contact us for details.

Learning objectives

By the end of this Training of Trainers course, participants will be able to:

Conduct effective Training Needs Assessments (TNA): Identify and analyse the specific learning needs of diverse audiences to design targeted and relevant training programmes.

Design engaging training programmes: Develop well-structured training curricula and sessions that balance knowledge transfer, skill development, and awareness-raising, tailored to international and intercultural contexts.

Facilitate action-oriented training sessions: Apply interactive and participatory training methods, including adult learning techniques, to engage participants, encourage active learning, and lead sessions that result in concrete action plans.

Manage challenging training environments: Demonstrate effective communication and coaching techniques, deal with challenging participants and situations, and maintain a positive and productive learning atmosphere.

Integrate inclusivity and sensitivity: Design and deliver training that is inclusive, culturally sensitive, and conflict-sensitive, especially when addressing sensitive or complex topics.

Evaluate training impact: Implement robust evaluation methods to assess training effectiveness and gather feedback to continuously improve training approaches and outcomes.

Deliver a mini-master training that brings together all the learned aspects.

ToT pictures (1)

Experience

Participants will engage in dynamic group work, peer exchange, and facilitated discussions on best practices from different countries to address real life challenges. They work together to share insights and develop strategies for overcoming common obstacles in designing and facilitating training in diverse, international contexts. 

In addition, facilitated discussions will focus on key aspects such as managing challenging participants, creating action plans that lead to tangible outcomes, and fostering intercultural understanding in training sessions. These discussions will provide valuable lessons that participants can apply directly to their own work, helping them tailor their training approach to meet the unique needs of their organisation, partners or clients. 

This engaging mix of practical exercises, peer learning, and expert facilitation will equip participants with the tools to design and deliver impactful, inclusive, and culturally sensitive training that leads to meaningful change.

 

Practical information

Find the practical information for the course here.

  • Payment

    After submitting your completed application, you will receive a confirmation of receipt. Once we have assessed your application and admitted you to the course, we will send you an invoice with payment details.

    Payments can be made by bank transfer or by PayPal request. We offer the option of paying in one or two instalments. An advance payment of 50% secures the reservation of a seat at the training until the payment deadline, one week prior to the course starting date. Your participation in the course is guaranteed only after receipt of full payment.

    Please note that The Hague Academy accepts registrations on a first-paid, first-served policy.

  • Visa Applications

    Some countries require a visa to enter the Netherlands. Please check with The Netherlands or the embassy for the visa requirements related to your country. Because of the length of time needed for the visa procedure, we advise you to start this process as soon as possible. Once we have received your payment for the course, The Hague Academy will send you an acceptance letter which will assist you in arranging your visa to The Netherlands.

  • Cancellation

    Under certain circumstances, participants may need to cancel their participation in the course. For cancellations before the payment deadline, we will reimburse the paid amounts minus an administration fee of €350.

    To prevent late cancellation, we strongly encourage you to start with your visa application procedure at least six weeks before the start of the training programme.

    We will charge a cancellation fee of 50% of the course fee for participants cancelling between four and two weeks prior to the start of the training. If you cancel your participation within the two-week period before the start of the course, then you have to pay 80% of the course fee.

    It is always possible to nominate a suitably qualified candidate to replace you without extra charge, in the event that you cannot attend the course.

    The Hague Academy for Local Governance reserves the right to cancel a course if the number of participants is insufficient or due to any other unforeseen circumstances. In this case, your payment will be 100% reimbursed. Other costs such as transportation or hotel cannot be reimbursed.

Download the Course Brochure

Do you want to receive more practical information? Download our brochure!

Course Brochure
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