Strengthening the Municipality of Zarqa

This training course was conducted in Arabic, in the Jordanian municipality of Zarqa. The course aimed to inform employees of the municipality of Zarqa and local community actors on public service delivery instruments and citizen engagement tools, in order to promote good public service delivery and transparent and accountable city management. The employees of the municipality improved their skills in communication, presentation, strategic planning and overall project management. The participants were introduced to the concepts of public service delivery, gender mainstreaming, change management, citizen participation and accountability. They also learned how to use different social accountability tools.

Objectives

• To deliver expertise to support a better understanding of the basic concepts and best practices on public service delivery, citizen participation and community outreach activities.
• To provide knowledge and skills on project management techniques and on how to deliver and design trainings.

Partners

Latest updates and information

EN (short summary) GEO CODEX is a cross-border exchange between Agency for Geodesy, Cartography and Cadaster (Republic of Moldova) and partners in the Netherlands to strengthen democratic institutions and good governance through spatial data, public-sector innovation, and peer learning. The project includes study visits, workshops, and capacity-building activities aimed at improving data governance and citizen-oriented services.

RO (scurt rezumat) GEO CODEX este un schimb transfrontalier între Agenția Geodezie, Cartografie și Cadastru (Republica Moldova) și parteneri din Țările de Jos, care urmărește consolidarea instituțiilor democratice și a bunei guvernări prin date spațiale, inovație în sectorul public și învățare între părți. Proiectul include vizite de studiu, ateliere și activități de formare pentru îmbunătățirea guvernanței datelor și a serviciilor orientate către cetățeni.