How to enhance the quality of services and ensure universal access for all citizens.
The Academy’s annual course on Inclusive Service Delivery & the SDGs examines how stakeholders at different levels of government can cooperate more effectively and involve citizens and the private sector to promote social accountability and pro-poor local service delivery.
In this video, participants reflect on their course experience, including the study visit to the IRADO Waste Management Facility in Schiedam, South Holland.
Interviewed participants:
- Ahmed Abdulhameed
Director of Makhmour Department of Health
Kurdistan Regional Government, Iraq - Iris Wilhelm
Advisor, GIZ
Zimbabwe - Samson Sekenhamo
Director of Health Service
Gweru City Council, Zimbabwe
This year’s course will take place from 18 to 29 March 2019. It is intended for professionals working in the field of decentralisation, local governance, public service provision and development.
Learn more about this training course »
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